Terms and Conditions
Last Updated: 11.02.25

1. Introduction
Welcome to Muse Meetups Limited ("we," "us," "our"). These Terms and Conditions apply to all individuals attending our events. By purchasing a ticket and attending our event, you agree to comply with these terms.

2. Booking

  • Our booking terms are legally binding, so please read them carefully.

  • The individual who makes the booking will be deemed the lead name and is responsible for ensuring all payments are made in full.

  • The lead name must inform us of any amendments or cancellations.

3. Payment and Fees

  • Full payment is required at the time of booking.

  • By entering your payment details, you confirm that they belong to you. All card transactions are subject to authorisation by the card issuer.

  • If payment fails, Muse Meetups Limited reserves the right to cancel your booking.

4. Ticketing and Entry

  • E-tickets will be sent via email and must be shown at the event for entry.

  • Each ticket grants entry to one person only.

  • Failure to show a valid ticket may result in refused entry without a refund.

5. Cancellation and Refund Policy

  • Cancellations must be made in writing.

  • No refunds will be issued unless the event is cancelled by us.

  • If we postpone the event, your ticket will be valid for the new date.

6. Age Restrictions

  • Attendees must be 18 or over.

  • Valid photo ID is required at entry. Failure to provide ID will result in refused entry without a refund.

7. Conduct and Safety

  • We have a zero-tolerance policy for abusive, violent, or discriminatory behaviour. Any violations may result in removal without a refund.

  • Bag searches may be conducted upon entry.

  • Prohibited items include but are not limited to: weapons, illegal substances, large bags (over A4 size), alcohol, and loud noise makers.

  • Anyone found in possession of prohibited items will be removed without a refund.

8. Photography and Videography

  • We may take photos and videos at our events for promotional purposes.

  • If you do not wish to be included in promotional materials, please inform us before the event.

9. Liability

  • Muse Meetups Limited is not responsible for loss, theft, or damage to personal belongings.

  • We are not liable for any injuries sustained at the event unless caused by our negligence.

10. Health and Safety

  • Guests must comply with all health and safety regulations.

  • If you feel unwell, please do not attend the event.

  • If an emergency evacuation occurs, follow the instructions of our staff.

11. External Links

  • We may provide external website links for information purposes. We are not responsible for their content or safety.

12. Food and Drink

  • No external food or drinks are permitted at the event.

  • Alcohol will be served to attendees over 18 with valid ID.

  • Excessive alcohol consumption or disorderly conduct will result in removal from the premises without a refund.

13. Complaints

  • Any complaints should be directed to our team during the event or via email at info@musemeetups.co.uk

14. Governing Law

  • These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales.

15. Amendments

  • We reserve the right to amend these terms at any time. Attendees will be notified of significant changes.

16. Contact Information

  • For inquiries, please contact us at info@musemeetups.co.uk